Posted in Military Sciences

Air Force Service Procurement: Approaches for Measurement by Laura H. Baldwin

By Laura H. Baldwin

To aid the Air strength within the strategy of altering how it purchases providers, this record experiences comparable advertisement zone practices and indicates metrics to trace growth and refine providers procurement efforts over the years.

Show description

Read Online or Download Air Force Service Procurement: Approaches for Measurement and Management PDF

Best military sciences books

Byzantium and Its Army, 284-1081

The Byzantine Empire was once customarily able to struggle, and infrequently fought for its existence. in the course of a lot of its background its provinces have been army districts known as topics, and acclamation by way of the military, now not coronation or inheritance, used to be what made a guy emperor. the military overthrew twenty-odd rulers, and attempted to oust many extra.

China's Search for Security

Regardless of its awesome measurement and inhabitants, monetary power, and force to improve its army, China continues to be a weak kingdom surrounded through robust competitors and capability foes. realizing China's international coverage skill absolutely appreciating those geostrategic demanding situations, which persist at the same time the rustic profits expanding impression over its friends.

The Army in India and the Development of Frontier Warfare, 1849–1947

This entire research is the 1st scholarly account explaining how the British and Indian armies tailored to the strange calls for of battling an abnormal tribal opponent within the mountainous no-man's-land among India and Afghanistan. It does so by means of discussing how a tactical doctrine of frontier scuffling with used to be constructed and 'passed on' to succeeding generations of squaddies.

Tarnished: Toxic Leadership in the U.S. Military

Undesirable or poisonous management, abusive supervision, and petty tyranny in corporations are perennial concerns. yet so far, there was little attempt to ascertain the scope and nature of undesirable management within the army. Tarnished rectifies that loss of awareness by way of defining the issues and suggesting attainable ideas applicable to the military’s precise constitution and state of affairs.

Extra resources for Air Force Service Procurement: Approaches for Measurement and Management

Example text

3). , responsiveness). For ongoing or continuous services such as telecommunications or network access, service reliability may be tracked through the number of service interruptions. 3 Quality Metrics Quality Metrics Description Customer satisfaction ratings Responses from customer satisfaction survey regarding • overall satisfaction • satisfaction with specific dimensions of performance Service reliability Frequency of service interruptions Continuity of service ____________ 6 Krowinski and Steiber (1996) quote management expert Peter F.

This rotation allows them to collect an annual measure of supplier satisfaction while burdening individual suppliers only biennially. Commercial Firms’ Use of Metrics to Manage Service Procurements 29 New Initiatives A fourth category of metrics focuses on tracking and supporting implementation of specific initiatives to improve outcomes of purchased services. , creating a supply base that is the right size and composition), supplier development, and the development of personnel with more sophisticated purchasing and supply management skills (discussed below).

These data may not be as detailed and accurate as desired, but they are readily available. However, the Air Force has not been tracking the actual post-study costs of winning MEOs in the same way. The new A-76 study guidelines require federal agencies to more carefully track the performance of winning MEOs. It is hoped that these post-study cost data will be collected systematically as part of this process. Quality Because of its link to Air Force mission, the quality of purchased services may be the most important category of metrics for the AFPEO/CM.

Download PDF sample

Rated 5.00 of 5 – based on 24 votes